Ultracuts — Beauty Salon in Moose Jaw

Reviews of Ultracuts

• Seth

  Added 2016.04.17

  I booked an appointment for 3:30 in the afternoon as this was the only opening in my schedule. An hour later, they phoned back and told me that I had to come in earlier as my 3:30 time was cancelled as an earlier booking had changed and that customer would take longer. I questioned why they did not refuse the change to the earlier appointment and they offered no valid reason except that it was a mistake in the earlier booking. If they were not able to accept the change to the earlier booking without impacting another customer, why did they accept the change? Very unprofessional. I recommend that If you are a business person, expecting a business-like transaction - find another place to do business.
• Madison

  Added 2016.02.17

  At this point I had had it, I went down to Chatters and received a much more professional experience. If you're ever in the mall for a haircut, go to Chatters, not Ultracuts.
• Nathaniel

  Added 2015.03.17

  Affortable. .. great color line....
• Dylan

  Added 2015.02.28

  I had an appointment for 10:00 am which I showed up for on the dot. I was greeted with who I believe was the manager and she told me to sit down as she was on a phone call with her husband. She then went to help the only other hairdresser on duty with her client which took quite a few minutes. At about 10:15 ish she did say that she was sorry for the wait. I asked her if she was short staffed to which she immediately replied "no," and explained how they had all the staff that was necessary. At this time I was at least thinking I could finally get my haircut, but the phone rang again. It seemed it was either a friend or employee, or both, and after a couple of minutes of talking on the phone, she ran into the back to chat for a while longer. I get you can have busy mornings, but I have never experienced such unprofessional-ism when waiting to get a haircut. Either the manager needs to cut these phone calls short, or she needs more staff.